Insurance agent Troy Heise sheds light on how he measures success

Troy Heise grew up on a farm in northeast Nebraska. Despite being a very family person, he made the decision to pursue his professional interests.

In 1991, Troy earned his Bachelor of Arts from the University of Nebraska-Lincoln after completing a four-year political science program. After graduation, she accepted an opportunity in the insurance business working as a property and casualty agent. Troy is passionate about finding solutions for his clients and works diligently to ensure they receive the coverage they need. Today, Troy sells home, business, auto, commercial and workers’ compensation insurance.

When he’s not working, he enjoys physical activity, including strength training. As an avid football fan, he can usually be found watching a match or attending a sporting event.

What was the inspiration behind your business?

My brother-in-law introduced me to the business. He started out as an Allstate agent many years ago and convinced me to go to his office to be an agent because he made a good living. At first he was skeptical, but I soon realized that he had a flair for sales and enjoyed interacting with customers on a daily basis.

What defines your way of doing business?

I like to be direct and honest with the client, so that they have a clear expectation of what to expect from me and how the insurance works. We do it early on because you can’t insure everything under the sun, but you can tell them what’s covered and what’s not covered and how the process works.

Tell us about a long-term goal in your career.

I want to continue helping people get the coverage they need. I work alongside clients to develop comprehensive plans. I do everything I can to ensure they have the tools they need to protect their family and assets.

How do you measure success?

I measure success by how much I can help people understand insurance coverages, save them money, and increase coverage.

What is the most valuable lesson you have learned throughout your career?

Treat the customer well and everything else should fall into place. Open communication is vital to long-term success. A clear image helps keep everyone on the same page and clients feel confident in their decision to work with us.

What advice would you give to other people who aspire to be successful in their field?

To be successful in insurance, you must be persistent, set goals, and be realistic about your own goals and the time it will take to reach them. Also, take the time to network whenever possible. What I mean by that is join business referral groups, let people know what you do for a living and get involved in your community.

What are some of your favorite things to do outside of work?

I like to lift weights and exercise, travel, garden, read books, go to sporting events, and watch college football. I find that getting away from my professional responsibilities over the weekend really helps me be productive during the week.

How do you maintain a solid work-life balance?

My hobbies help a lot with that. I like to do things where I can be outdoors and meet new people, go to new places, get my adrenaline pumping.

What is the technology that helps you the most in your daily routine?

As an independent agent, we have what they call a comparative evaluator. I represent a dozen companies in auto and home insurance and the benchmark allows us to put in all the required information for houses and cars and drivers, then go out and find the coverage the insured wants at the lowest rates. .

What has been the most difficult obstacle you have overcome?

A difficult hurdle to overcome as an agent has been starting with no policies and then climbing the hill of writing policy after policy. You usually start with zero unless you buy an existing business book. When you start at zero, it’s a tough hill.

Who has been a role model for you and why?

That would be my brother. He helps continuously. He always says that positive attitudes flow from the top down in any organization and that helps your employees, co-workers and customers who want to do business with you. If you have a positive attitude, which is important when you have a 100% commission, you can have that flow throughout your organization.

What’s one piece of advice you’ve never forgotten?

Someone once told me that God won’t give you something you can’t handle. He will not give you something that you cannot overcome.

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